FREE CONSULTATION
Partners | Resources | Blog      

Nuance

Nuance.png

Nuance provides industry leading speech recognition (ASR), text to speech (TTS), and voice biometrics products. We formed a strategic partnership with Nuance to provide them with best-of-breed technologies to our clients as a component to a customer care solution. We also serve as a master reseller, allowing customers buying Nuance to leverage our expertise in the installation, configuration, tuning, and support of all industry leading Interactive Voice Response (IVR) platforms.

CAPABILITIES

  • Speech Recognition (ASR) – We leverage Nuance’s ASR technology to support our Intuitive self-service methodology that provides a personalized customer experience
  • Text to Speech (TTS) – Nuance’s TTS technology supports dynamic prompts and information that enhances the customer experience while reducing the cost of professional voice recording
  • Call Steering technology to allow for natural language self-service design
  • Voice Biometrics technology to provide advanced security for user authentication

PARTNER PRODUCTS

  • Nuance Vocalizer Text-to-Speech (TTS)
  • Nuance Recognizer Speech Recognition (ASR)
  • Loquendo Small Business Speech Bundle (TTS, ASR)
  • Nuance Voice Biometrics
  • Nuance FreeSpeech (Natural Language)

RESOURCES

FEATURED BLOG POSTS

Product Briefs

Product Brief

Custom Speech-Enabled Solution Allows Novitas to Handle 30% More Calls (Clone)

View
Product Brief

Noridian Achieves Self-Service Level of Over 75% Using MicroAutomation Solutions (Clone)

View
Product Brief

Nuance Voice Biometrics

View
Product Brief

Nuance Vocalizer 6

View
Product Brief

Nuance Recognizing the Power of Speech

View
Product Brief

Nuance Small Business Solutions

View
Product Brief

Nuance Free Speech

View