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26 Mar What Will A PSAP Look Like In The Future?

By: Tommy Thompson ENP

As a kid, I grew up watching the Jetson’s, Back to the Future trilogy, Quantum Leap, Star Trek and other television shows and movies that made predictions on how our society would evolve. While some things came true, including the Simpsons prediction from 2000 of Donald Trump as our President, I am still waiting for my flying car that folds up into my briefcase. On this note, I would like to make some bold predictions and visions on what a Public Safety Answering Point (PSAP) will look like in 2029.

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30 Jan Healthy and Sustainable Journey to NG911 for Future Generations

By: Candace Allred

For a little more than two decades, I have had the wonderful opportunity to seek, listen and learn what challenges and magnitude of weight ultimately falls on the decision makers within the state, county, city government entities that I have served across our nation specific to 911 / Public Safety communications. Those that have chosen this path have embarked on a selfless journey that can be extremely rewarding at times. Yet, along this journey, there are serious and sometimes difficult decisions that must be made. 

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9 Oct Misconceptions About the Virginia Statewide NG9-1-1 Contract

By: Suresh Gursahaney

As States finally begin to adopt the Next Generation 9-1-1 (NG9-1-1) standards, I am surprised at the amount of disinformation spreading around the Public Safety Answering Point (PSAP) community. Most notable is the recent article in The Free Lance-Star in Fredericksburg about the Caroline County, Virginia opinions about the State-mandated 9-1-1 Services Upgrade.

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31 Aug What Comes First in Migrating to NG9-1-1

By: Faysal Tay

We learned a lot at APCO 2018 this year and had some great discussions with different people who focused on different elements of public safety. One of our interesting discussions that occurred several times was the question as to what comes first in planning for your migration to NG9-1-1. Does an ESInet need to be built first or can you move forward to a new NG9-1-1 ready call handling solution?

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14 Mar The Race for Location Accuracy

By: Faysal Tay

The race for location accuracy to 2021 is on!

Back in 2015, the FCC passed a rule requiring carriers to deliver more accurate location data for 80% of calls by 2021. What seemed to be a pie in the sky is slowly becoming a reality.

US regulators caution that 10,000 lives could be saved each year if the 911 emergency dispatching systems were able to get to callers one minute faster.

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