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6 Mar The Veterans Administration Has Given Us Another Lesson in Bad Customer Service

By: Suresh Gursahaney

Once again the Veterans Administration has come under fire for its mistreatment of veterans that have sacrificed so much for our country and our citizens.  In the latest VA debacle, an army veteran set up a camera and a speakerphone and recorded his futile attempts to make a doctor’s appointment at his VA clinic in Bedford, Massachusetts. 

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