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16 Oct 911 Outage Narrowly Averted Due to a Next Generation 911 Solution

By: Suresh Gursahaney

(Photo: Courtesy of Baltimore County Fire Department)

With all of the 911 outages we have seen over the past few months, finally we hear a story about a Next Generation 911 (NG911) solution that worked as designed and allowed emergency calls to be handled in the midst of a potential disaster. 

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10 Aug FCC Chairman Calls for NG911 Funding and Support for PSAPs

By: Suresh Gursahaney

(Photo: Brendan Keefe, WXIA-TV via USA TODAY)

Next Generation 911 holds promise as the next evolution of emergency services technology for North America. It supports multimedia, a single, consolidated method of communication, and interoperability at a regional, state, and nationwide level utilizing a robust emergency services network.

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7 Jun What's Wrong with Being Small?

By: Suresh Gursahaney

Twenty-five years. This year marks the 25th year for MicroAutomation. Wow, that’s a long time!

A few months ago, when I realized that MicroAutomation has been in existence for almost a quarter century, I found myself reminiscing about the early days and remembering all of the challenges we have faced since we opened our doors.

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25 Mar How to Migrate to Next Generation 911 in 5 Steps

By: Suresh Gursahaney

For most Public Safety Answering Points (PSAPs), the migration to Next Generation 911 (NG911) is a daunting journey with no clear path.

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