FREE CONSULTATION

Press Releases

1 Aug MicroAutomation Continues to Grow Its Emergency Operations Solutions Practice

Former Executive Director of Emergency Communication 911 Joins MicroAutomation’s NG9-1-1 Practice

Centreville, VA – August 1, 2018. MicroAutomation, a recognized leader in 9-1-1 solutions, announced the appointment of Thomas (Tommy) Thompson as an Account Executive for Next Generation 9-1-1 (NG9-1-1).

Read More

23 Jul Logan County Emergency Operations Center Selects MicroAutomation’s Omni911 For Their NG9-1-1 Solution

Logan County, WV, Chooses To Replace Their Legacy E9-1-1 Solution With Omni911

Centreville, VA - May 10, 2018.

The Logan County Emergency Operations Center, located in Logan County WV, selected MicroAutomation to implement their Next Generation 9-1-1 Solution, Omni911. Logan County currently uses a legacy E9-1-1 solution that is at the end of life and plans to implement Omni911 and seamlessly transition to the new solution this summer.

Read More

29 Nov Unify and MicroAutomation Bring Innovative NG911 Solution to Tinker AFB

MicroAutomation's CallCenter Millennium E911 Version 3.4 now Certified with Unify's OpenScape Voice v9 SIP-Based Platform. Unify Awarded Contract to Upgrade Tinker AFB to NextGen911.

Boca Raton, FL and Centreville, VA - June 27, 2017. MicroAutomation, a recognized leader in 911 solutions, and Unify, the Atos brand for communications software and services, are partnering to bring the most innovative NextGen 911 solution to Tinker Air Force Base in Oklahoma City, OK. MicroAutomation’s CallCenter Millennium E911 product has been successfully re-certified to operate with Unify’s OpenScape Voice solution by the U.S. Department of Defense (DoD) Joint Interoperability Test Command (JITC).

Read More

2 Dec Virginia Information Technologies Agency (VITA) Awards MicroAutomation A State-Wide Contract to Provide NG911 Products, Services and Support

Posted at 20:10:16h in Public Safety 0 Comments

MicroAutomation’s Omni911 solution has been selected by VITA as part of its state-wide contract vehicle in support of the industry and state’s move to use the advanced 911 capabilities, which are now available through new Next Generation 911 technology for more cost-effective and reliable public safety support.

Centreville, VA - November 30, 2016 - MicroAutomation, a recognized leader in 911 solutions, has been included in the state-wide VITA contract to provide advanced Next Generation 911 products, installation and maintenance for 911 Public Safety Answering Points (PSAPs) and all public bodies in the Commonwealth of Virginia.

Read More
All
contact-bg.png

ARE YOU READY FOR THE NEXT GENERATION OF CUSTOMER COMMUNICATION?

Download our checklist - The Top 10 Features Your Proactive Notification System Needs to Have - to learn:

  • How to identify and anticipate customer issues
  • How proactive customer engagement benefits your business
  • What your proactive customer engagement strategy needs to succeed

…and more. The ability for customers to “take action” when a call, text, email or Tweet is received is more powerful than ever. Download our checklist to learn how you can implement our tips and tricks to maintain customer loyalty.