Press Releases

MicroAutomation Joins Accelerant To Provide Customer Care Solution To Middle Market Business

MICROAUTOMATION JOINS ACCELERANT TO PROVIDE CUSTOMER CARE SOLUTION TO MIDDLE MARKET BUSINESSES

October 20, 2010 – Centreville, VA: MicroAutomation, a systems integrator of call center automation solutions, announced today that they have joined Accelerent, a business development platform designed to serve the middle market business community. MicroAutomation hopes that the new partnership with Accelerent will begin to expand their presence, not only locally but also along the east coast.

“We are very excited to be a part of this organization,” stated Suresh Gurshaney, CEO of MicroAutomation. “The exclusivity that Accelerent offers within each business category of their organization is a wonderful benefit and we look forward to building new relationships with other businesses within the Washington, DC business community.”

The goal of Accelerent is to bring businesses together in a variety of environments to build new relationships and generate new business. Accelerent provides training, tools, strategy and support to generate measurable results for its partners.

About MicroAutomation

Since 1991, MicroAutomation has formed partnerships with our clients, establishing relationships that last. We combine our technology experts and applications with industry leading contact center technology vendors to drive innovative customer self-service for our clients. The combination of our people, applications, and technology enables us to deliver Solutions as a Service. We have a passion to provide our clients with a competitive advantage in the market through enabling a superior customer experience. MicroAutomation focuses on driving proactive and personalized customer interactions across all channels – phone, mobile, web, text, social, and agent – while reducing the overall operating costs to service your customers. Our mission is simple – enable effective, efficient self-service to your customers through our reduce customer effort strategy.

For more information, contact:
Marketing
MicroAutomation
Phone: 703.543.2121
marketing@microautomation.com