MicroAutomation will attend events throughout 2018 to allow us to stay at the forefront of the contact center and emergency operations industries, evaluate new products and technologies, and support community events. Our participation in industry and community activities allows us to bring optimal technology to you and ensure that our community continues to grow and prosper.

Current events include:

Past Event: The Ohio Chapter of the National Emergency Number Association

By: MicroAutomation

November 7 | 4200 Surface Rd, Columbus Ohio 43228

The Ohio Chapter of the National Emergency Number Association is the premier 9-1-1 event for Ohio PSAPs. Our very own NG9-1-1 Account Executive, Tommy Thompson, will be attending. He will be answering questions and offering his help with any of your NG9-1-1 challenges. He will also be available to demo Omni911, MicroAutomation's NG9-1-1 call handling solution.

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Past Event: NENA 2018 Conference & Expo

By: MicroAutomation

NENA 2018 | June 16-21 | Music City Center | Nashville

NENA's annual conference equips you with great ideas for overcoming the obstacles you and your team face every day, provides you with expert insights about what the future holds for 9-1-1, and prepares you to take the next step in your career. But that's not all. NENA 2018 delivers unparalleled opportunities for you to connect with your peers and discover how they're addressing the same challenges you're facing.

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Download our checklist - The Top 10 Features Your Proactive Notification System Needs to Have - to learn:

  • How to identify and anticipate customer issues
  • How proactive customer engagement benefits your business
  • What your proactive customer engagement strategy needs to succeed

…and more. The ability for customers to “take action” when a call, text, email or Tweet is received is more powerful than ever. Download our checklist to learn how you can implement our tips and tricks to maintain customer loyalty.