MicroAutomation will attend events throughout 2018 to allow us to stay at the forefront of the contact center and emergency operations industries, evaluate new products and technologies, and support community events. Our participation in industry and community activities allows us to bring optimal technology to you and ensure that our community continues to grow and prosper.

Current events include:

APCO 2019

By: MicroAutomation

APCO 2019 | August 11-14 | Baltimore Convention Center | Baltimore, MD

APCO 2019 is the premier event for public safety communications officials, from frontline telecommunications to comm center managers to public safety communications equipment and service vendors. Starting August 11, APCO 2019 offers four days of educational sessions, committee meetings and special events, paired with two full days of exhibits.

MicroAutomation will be demoing our Next Generation 911 call handling solution, Omni911 at booth #471. Be sure to stop by!

Read More

Past Event: National NENA 2019

By: MicroAutomation

NENA 2019 | June 14-19 | Gaylord Palms | Orlando, Florida

NENA's annual conference equips you with great ideas for overcoming the obstacles you and your team face every day, provides you with expert insights about what the future holds for 911, and prepares you to take the next step in your career. At NENA 2019 you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. But that's not all. NENA 2019 delivers unparalleled opportunities for you to connect with your peers and discover how they're addressing the same challenges you're facing.

Read More

Past Event: 2018 Virginia APCO-NENA Interoperability Conference

By: MicroAutomation

October 24-26 | Hotel Roanoke & Conference Center | Roanoke, VA

MicroAutomation is pleased to announce that we will be presenting at the upcoming 2018 Virginia APCO-NENA Interoperability conference. This is the 10th Annual Statewide APCO-NENA Interoperability conference. It is the premier event for public safety communications officials, from frontline telecommunicators to communications center managers to public safety communications specialist equipment and services vendors.

Read More


Download our checklist - The Top 10 Features Your Proactive Notification System Needs to Have - to learn:

  • How to identify and anticipate customer issues
  • How proactive customer engagement benefits your business
  • What your proactive customer engagement strategy needs to succeed

…and more. The ability for customers to “take action” when a call, text, email or Tweet is received is more powerful than ever. Download our checklist to learn how you can implement our tips and tricks to maintain customer loyalty.