MicroAutomation will attend events throughout 2018 to allow us to stay at the forefront of the contact center and emergency operations industries, evaluate new products and technologies, and support community events. Our participation in industry and community activities allows us to bring optimal technology to you and ensure that our community continues to grow and prosper.

Current events include:

Past Event: APCO International Conference & Expo 2018

By: MicroAutomation

Posted at Jun 29, 2018 2:07:46 PMh in 0 Comments
APCO 2018 | August 5-8 | Sands Expo Center | Las Vegas, NV

APCO 2018 is the premier event for public safety communications officials, from frontline telecommunications to comm center managers to public safety communications equipment and service vendors. Starting August 5, APCO 2018 offers four days of educational sessions, committee meetings and special events, paired with two full days of exhibits.

Read More

Past Event: NENA 2018 Conference & Expo

By: MicroAutomation

NENA 2018 | June 16-21 | Music City Center | Nashville

NENA's annual conference equips you with great ideas for overcoming the obstacles you and your team face every day, provides you with expert insights about what the future holds for 9-1-1, and prepares you to take the next step in your career. But that's not all. NENA 2018 delivers unparalleled opportunities for you to connect with your peers and discover how they're addressing the same challenges you're facing.

Read More

Past Event: 2018 Healthcare Call Center Times

By: MicroAutomation

Posted at Jun 29, 2018 2:06:14 PMh in 0 Comments

Healthcare Call Center's 30th Annual Conference | June 13-15 | Pittsburgh Marriott Center | Pittsburgh, PA

The healthcare call center world is rapidly transitioning to a more expansive role within our health delivery system. Pittsburgh is known as the city of bridges, with hundreds of bridges spanning communities in the greater Pittsburgh region. Bridging from yesterday to tomorrow is perhaps the principal strategic challenge facing healthcare call centers today. That is why the theme for this year’s conference is: “Your Bridge to Tomorrow’s Healthcare Call Center.”

Read More


Download our checklist - The Top 10 Features Your Proactive Notification System Needs to Have - to learn:

  • How to identify and anticipate customer issues
  • How proactive customer engagement benefits your business
  • What your proactive customer engagement strategy needs to succeed

…and more. The ability for customers to “take action” when a call, text, email or Tweet is received is more powerful than ever. Download our checklist to learn how you can implement our tips and tricks to maintain customer loyalty.