Partners | Resources | Blog      
Health Insurance header

BCBS survey image1
Are you providing fast and effortless solutions, regardless of channel?
Spend 3 minutes to answer 12 questions and find out how your
customer service stacks up.


Click on the screen to take the survey!


MicroAutomation's configurable
contact center solutions make
it easy

Satisfied Customers, Lower Costs

Research and proven cases studies show that well-done, strategic automated technologies enable self-service customers to get what they need effortlessly, freeing up staff time for more complicated matters. Our health insurance interactive voice response solutions (IVR) handle more than 12 million calls a year, saving our clients on average $5 million a year.





Customized Health
Insurance Solutions

Why shouldn't health insurance organizations offer the same level of customer service as the retail industry? Our HIPAA-compliant, proven solutions integrate into your current system and help you provide better customer-centric engagement, increased efficiency and expert call handling 

 Check Out What We Did For The MACs


Health Insurance Sell Sheet


Proven Health Insurance Contact Center Solutions

Download our free Health Insurance Solutions brief, What Are You Doing To Provide An Effortless Customer Experience While Reducing Operational Costs?


health insurance footer


Related Blog Posts

Health Insurance Sell SheetProven Health Insurance Contact Center Solutions Brief
Surevey 2
Contact Center Automation Insight Survey

Case Study - HIS - 3 macs
Self-Service IVR for Medicare Providers