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Eclipse Technology Solutions, Inc

Eclipse Technology Solutions, Inc MicroAutomation partnership
MicroAutomation and Eclipse have established a strategic partnership to leverage MicroAutomation's Next Generation 911 (NG911) offerings and Eclipse's hosted telecommunications infrastructure to address the 911 needs in Canada. Eclipse Technology Solutions Inc. is a Gold Partner of Cisco and a Diamond Partner of Avaya. With over 10 years of experience, they are a passionate team dedicated to bringing their customers the greatest solutions with the best managed services.

CAPABILITIES

Founded in 2006 by two industry veterans, Eclipse Technology Solutions Inc. is a growing IT service company that specializes in communications technology solutions across North America. Eclipse is highly certified in Unified Communications, IP Telephony, Contact Center, Data, Video, and Wireless solutions and services. Eclipse offers unparalleled expertise in the design, implementation, and support of complex, multi-site solutions, including coast-to-coast installation and global partner-reach service capability.

Eclipse Technology Solutions Inc. and MicroAutomation have partnered to offer MicroAutomation's NG911 products and services to the Canadian markets. Coupled with IP telephony systems from Cisco, Avaya, and Unify, MicroAutomation's Omni911 product line allows 911 centers to quickly and easily support advanced NG911 communications. NG911 deployments are available as customer premise solutions or hosted solutions to meet the varying needs of the Canadian market.  

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Product Briefs

Product Brief

Omni911: A Next Generation 911 Solution

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Product Brief

Omni911 - Next Generation 911 Delivered

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TAKE ADVANTAGE OF NEXT GENERATION
911 FEATURES AND IMPROVE RESPONSE TIMES

Watch our Omni911 demo to see how Omni911's features improve on-the-job efficiency. These features include:

  • Flexible, scalable and customizable user interface
  • Integrated 911 technologies such as ALI, TDD, IRR and Mapping
  • Support for various communication types including voice, video, SMS, MMS and TDD
  • Integrated phone book allowing contacts to be sorted and segmented by user-defined properties
  • Integration with popular CAD and Mapping products
  • Support for legacy and Next Generation 911 environments

…and so many more, all working to maximize call taker productivity and minimize response time. Watch our Omni911 demo now.