Today’s average consumer has grown tired of simple notifications: A study by Harris Interactive shows that 87% of customers want to be contacted proactively.
What does this mean for you?
It means that one-way communication is a dying practice, and two-way communication is the strategy of the future.
Download our checklist - The Top 10 Features Your Proactive Notification System Needs to Have - to learn:
…and more. The ability for customers to “take action” when a call, text, email or Tweet is more powerful than ever. Download our checklist to learn valuable tips and tricks to improve key service metrics.