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Baltimore County Seamlessly Transitions to

NG9-1-1 with Omni911

NG_9-1-1_Baltimore_County-1.pngBaltimore County has a population of 800,000 urban, suburban and rural residents. With a diverse population, the County looked to improve and upgrade its existing 9-1-1 infrastructure. The County’s 25 person call center needed a scaleable, Next Generation 9-1-1 ready solution that could combine all public safety communication systems into a single communications solution and support a fully redundant backup environment.

Our Next Generation 9-1-1     (NG9-1-1) PSAP Solution:

  • Enabled Baltimore County to support multimedia communications
  • Established a geo-separated redundant, PSAP for disaster recovery
  • Improved call taker response times
  • Prepared Baltimore County to support NG9-1-1 features when available

…and more. Download our Baltimore County 9-1-1 Communications Center case study to learn more about how Baltimore County successfully migrated their E-911 Communications Center to a Next Generation 9-1-1 ready PSAP.