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Next Generation Communications

Contact Center Strategies for Digital Deflection 

ENSURE EFFECTIVE contact center OPTIMIZATION WITH MICROAUTOMATION 

Find the right balance between effective customer engagement and practical investment.

Learn About Our Digital Deflection Strategies

Next Generation 9-1-1 PSAP Enabled Solutions

Learn more about how we support the dod, psaps, ambulance dispatch, & campus 911

MicroAutomation partners with you to elevate technology, people, training, and support.

Learn More About NG9-1-1 Now

What We Do

contact center optimization

Contact Center Optimization

We’ll help you improve customer service and customer loyalty through better processes and the right technology for your company.

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cloud contact center

Contact Center In The Cloud

Learn how to leverage the most advanced cloud-based contact center solutions to reduce costs and increase productivity.

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self-service solutions

Self-Service Solutions

Guide customers to complete transactions with little effort by using personalized self-service across all customer service channels.

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Next Generation 9-1-1

Next Generation 911

We’ll help you keep up with technology advancements in 911 communication by guiding you through a smooth transition to Next Generation 911.

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What We Don't Do ⇨

  • We do not staff call centers.
  • We do not operate a call center for your outsourcing needs.
  • We do not sell or service Private Branch Exchanges (PBXs).

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Proactive customer engagement

Best Practices In Proactive Customer Engagement

Learn How IVR Maximizes Your Call Center Technology ROI

Download My Free Guide »

Customers We Serve

  • microautomation customers
  • microautomation clients
  • our customers

Find Out How Self-Service And Automation Technology Transforms The Customer Experience.

Talk to a MicroAutomation expert today.

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