News & Events

Press Releases

1/24/2012
MicroAutomation Releases MicroMessenger Powered by Voxeo
MicroMessenger is first Voxeo Connect Certified Partner Application

10/11/2011
MicroAutomation and Voxeo Announce Strategic Partnership
Stratgetic Partnership Announced with MicroAutomation plans to bring version of outbound IVR product to Voxeo's hosted platform

9/1/2011
MicroAutomation Recognized as “12 to Watch” Virginia Business
U.S. Senate Productivity and Quality Award Program Honors Growing Organization

8/24/2011
MicroAutomation Appoints New Vice President of Health and Insurance
MicroAutomation, a leading systems integrator of contact center automation solutions, has announced the appointment of John Peitler to the position of Vice President of Health and Insurance. This appointment supports MicroAutomation's new "Practice" approach that will bring enhanced IVR and CTI solutions to new and existing customers.

8/16/2011
MicroAutomation Appoints New Senior Director of Solutions Delivery
Doug Bowlds Joins Growing Company

3/21/2011
MicroAutomation Appoints New Solutions Architect

12/9/2010
MicroAutomation Appoints New COO

11/2/2010
MicroAutomation Launches IVR for WSSC

10/20/2010
MicroAutomation Joins Accelerent

10/7/2010
MicroAutomation Expands International Presence with Jordan's E-911 Emergency System

4/21/2010
MicroAutomation Inc. Corporate Headquarters Relocating in Virginia

3/16/2010
MicroAutomation and Convergys Partner to Deliver Relationship Management Solutions to Drive Superior Customer Experience

8/20/2009
MicroAutomation Implements Loquendo Speech Solutions for Health Dialog

3/31/2009
MicroAutomation Releases New Version of Outbound Calling Solution - MicroMessenger

1/29/2009
MicroAutomation and Loquendo Announce Partnership and Expand U.S. and Canada Speech Service Support

12/26/2008
MicroAutomation Expands Support Services For Their Customers

12/26/2008
Pat Mustico is the new Director of Sales at MicroAutomation

11/3/2008
MicroAutomation & Nexidia Announce Partnership to Expand Contact Center Self-Service Capabilities

4/7/2008
MicroAutomation Featured in April 2008 Speech Technology Magazine article

11/29/2007
MicroAutomation Improves Wellness Programs with Hosted Application for Healthcare Insurance Providers

10/9/2007
MicroAutomation Releases an Analytics Solution for the Utilities Industry

9/27/2007
MicroAutomation Provides a Self-Service Solution for Tracking Customer Satisfaction to a Major Satellite Radio Company

9/4/2007
MicroAutomation Powers Standardization of Contact Center Technologies for a Major Healthcare Insurance Provider

8/9/2007
MicroAutomation Co-Presenting a Healthcare Analytics Solution Set at SpeechTEK East

8/2/2007
MicroAutomation Expands Healthcare Expertise to Include Beneficiary Wellness Programs

7/17/2007
MicroAutomation Launches "Health Coach" Solution for Major Healthcare Provider

4/23/2007
MicroAutomation Awarded Genesys Gold Partner Certification

1/15/2007
MicroAutomation Recognized for Mobile 9-1-1 Solution

11/10/2006
Genesys Partners with MicroAutomation to Deliver Comprehensive Contact Center Solutions

9/1/2006
MicroAutomation to Speak at the ACCE conference

8/7/2006
MicroAutomation, National Healthcare Provider and Regional Utilities Provider to speak at SpeechTEK

6/12/2006
Daniel Macari joins MicroAutomation Sales & Marketing Team

6/12/2006
Carter Gentry is new Director of Marketing & Business Development

5/19/2006
MicroAutomation recognized for Technology Achievement

4/26/2006
MicroAutomation to speak at GenieSummit 2006

4/21/2006
MicroAutomation is a Finalist for Technology Achievement Award

3/22/2006
MicroAutomation Announces New Chief Technology Officer

2/15/2006
MicroAutomation offers V3.0 of its Medicare Solution

2/1/2006
MicroAutomation puts VXML 2.1 to the test by changing IVR platforms for Empire Medicare.

1/23/2006
MicroAutomation Featured in The Washington Post

1/20/2006
MicroAutomation is a Gold Sponsor of the Blue Cross Blue Shield Association Conference in March 2006.

1/6/2006
Riverbend GBA Chooses MicroAutomation for its Medicare Part A Application Solution

12/12/2005
MicroAutomation Experiences Unprecedented Growth in 2005

11/20/2005
MicroAutomation Announces Integration of Fourth IVR platform with its Medicare Application

9/23/2005
MicroAutomation Deploying Emergency Solution in New Orleans

7/5/2005
Empire Medicare Services wins Most Innovative Solution Award

5/4/2005
Dan Abernathy joins MicroAutomation as Vice President of Sales and Marketing.

3/8/2005
MicroAutomation offers Version 2.0 of its Medicare Solution

2/4/2005
MicroAutomation Announces Successful Implementation of Part A and Part B Voice Self Service System at Empire Medicare Services Call Center