MicroAutomation will attend events throughout 2018 to allow us to stay at the forefront of the contact center and emergency operations industries, evaluate new products and technologies, and support community events. Our participation in industry and community activities allows us to bring optimal technology to you and ensure that our community continues to grow and prosper.

Current events include:

The Society for Research on Nicotine (SRNT) 2018 Annual Conference

By: MicroAutomation

Posted at Feb 12, 2018 4:06:43 PMh in 0 Comments

The Society for Research on Nicotine and Tobacco (SRNT) is the only professional association dedicated exclusively to the support of researchers, academics, treatment professionals, government employees, and more working across disciplines in the field of nicotine and tobacco research. Every year they hold a conference to bring together nicotine and tobacco researchers around the world. MicroAutomation will be attending and exhibiting MicroStudy, our intuitive clinical research application for data collection and analysis.

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9-1-1 Goes To Washington

By: MicroAutomation

Posted at Feb 8, 2018 10:33:18 AMh in 0 Comments

9-1-1 Goes to Washington is a public safety event in Washington D.C. that brings together 9-1-1 professionals and policy leaders to discuss the nation's current 9-1-1 and emergency communications issues. If you are in the Washington D.C. metropolitan area, come join MicroAutomation and other leading emergency communication technology companies to learn and discuss 9-1-1 policies.

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Aspect ACE 2018

By: MicroAutomation

Posted at Feb 8, 2018 9:36:43 AMh in 0 Comments

Join industry leaders, Aspect engineers, MicroAutomation and your peers for three days of collaboration, discovery and networking at the ACE 2018 conference. With an emphasis on industry issues, best practices and innovation, ACE offers an unparalleled opportunity to connect with other professionals in the customer experience, contact center, workforce and IT arenas. If you are attending, be sure to stop by MicroAutomation's booth to learn about our Digital Deflection strategies and how to extend the value of the Aspect platform.

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Download our checklist - The Top 10 Features Your Proactive Notification System Needs to Have - to learn:

  • How to identify and anticipate customer issues
  • How proactive customer engagement benefits your business
  • What your proactive customer engagement strategy needs to succeed

…and more. The ability for customers to “take action” when a call, text, email or Tweet is received is more powerful than ever. Download our checklist to learn how you can implement our tips and tricks to maintain customer loyalty.