At MicroAutomation, we have maintained a core focus on delivering reliable emergency response and contact center solutions for over two decades. We know that one size does not fit all and have developed expertise across many industries. Our broad experience has given us a greater perspective on the unique challenges facing each industry as well as those that are common such as cost-effective customer service. With a deep rooted history of data protection with our healthcare customers to comply with Protected Health Information (PHI) and Personally Identifiable Information (PII) guidelines, MicroAutomation has applied the same principles to other industries such as public safety, retail, utilities, and travel & hospitality. This expertise coupled with our history of developing reliable products for the emergency operations industry provides a foundation for 100% uptime guarantees across all industries.
ARE YOU READY FOR THE NEXT GENERATION OF CUSTOMER COMMUNICATION?
Download our checklist – The Top 10 Features Your Proactive Notification System Needs to Have – to learn:
- How to identify and anticipate customer issues
- How proactive customer engagement benefits your business
- What your proactive customer engagement strategy needs to succeed
…and more. The ability for customers to “take action” when a call, text, email or Tweet is received
is more powerful than ever. Download our checklist to learn how you can implement our tips and tricks
to maintain customer loyalty.