Centreville, VA, March 23, 2011 -

MicroAutomation, a leading systems integrator of call center automation solutions, announced today the appointment of Valerie McKenzie as the new Solutions Architect/Sales Engineer. Valerie comes to MicroAutomation with over 20 years of technology industry experience. “MicroAutomation is a solid growing company with over ten years of experience and a great team of people where I plan to add value. I am very excited and look forward to joining the team,” stated McKenzie.

Valerie’s background comes with experience from the federal, state and local governments, and the private sector within the telecommunications arena. She began her telecommunications career with IBM and has proven year-over-year success in achieving consistently high customer satisfaction. Valerie’s experience includes such companies as Teloquent Communications, Altitude Software and Aspect Software. She has vast skills working in sales, project management, customer support, and training. Her strong technology knowledge makes her an excellent fit for MicroAutomation.

“Valerie is going to be a huge asset to MicroAutomation in this important growth stage that we have entered,” commented Scott Fischer, COO of MicroAutomation. “Her experience in contact center solution companies speaks for itself. The fact that she has such strong customer-centric skills, as well as incredible solution design competency will greatly enhance our worth to customers.”