MANASSAS, VA and Turin, Italy - August 20, 2009 –
MicroAutomation, a leading systems integrator of call center automation solutions, today announced that they are working with Health Dialog to implement Loquendo speech solutions for Health Dialog’s internally-operated Automatic Speech Recognition (ASR) and Text-To-Speech (TTS) applications in North America. Health Dialog is a major provider of health coaching and related support. As a part of MicroAutomation’s consultative approach, the firm worked with Health Dialog to jointly select Loquendo. “Health Dialog is now taking advantage of the flexibility, functionality and quality of the Loquendo products,” said Dan Abernathy, Director of Partner Development at MicroAutomation. “The selection of this sophisticated product will help support the company’s goal of deploying high quality and efficient communications.”
“We’re extremely proud that industry leaders Health Dialog and MicroAutomation have chosen Loquendo” said Rosanna Duce, VP International Sales at Loquendo. “Being featured in such challenging and critical solutions is the most rewarding confirmation of our technology’s strength.”
More than 20 million people have access to the services that Health Dialog provides to healthcare payors, including health plans and self-insured employers.
