MicroAutomation :: CTI Overview

Overview
Healthcare
Utilities
Hospitality
Government
Retail & Manufacturing
Financial Services
Emergency Response

Overview
Award Winning Self-Service
Enabling Technologies
VoiceXML

Overview
Award Winning Call Control
CallCenter Millennium™
Enhanced 9-1-1
Third Party Component Integration

Overview
Self-Service Analytics
Call Control Analytics

Overview
Technology & Expertise
Call Center Design
System Integration
Turn-Key Implementation
Customer Support

Our Partner Approach
Strategic Partners

About MicroAutomation
Management Team
Leadership & Awards
Accolades

Press Releases
Media Coverage
Events
Whitepapers

Request Information
Contact MicroAutomation
Directions
Customer Support

CALL CONTROL

> OVERVIEW

> AWARD WINNING CALL CONTROL TECHNOLOGY

> CALLCENTER MILLENNIUM™

> ENHANCED 9-1-1

> THIRD PARTY COMPONENT INTEGRATION

Success Stories

> National Healthcare Provider

> Northeast Utilities Provider

> Major Outsourcer

	CallCenter Millenium™ PDF
	Call Control MicroRoute PDF

Call Control Overview

MicroAutomation’s Call Control options include technologies such as Computer Telephony Integration (CTI). MicroAutomation's own CTI product, the CallCenter Millennium, is the most comprehensive Call Control suite available today. Designed for maximum flexibility and scalability, CallCenter Millennium seamlessly integrates with your existing call center infrastructure to improve agent efficiency and enhance your customers' experience.