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MicroAutomation is on the cutting edge of integrating new technologies into new or existing call center infrastructures. We have a state-of-the-art enterprise-level laboratory at our Manassas, Virginia headquarters equipped with numerous hardware and telephony platforms as well as software technologies currently being used in most call centers. Our professional staff has the capability to design, develop and thoroughly test new solutions on-site before they are deployed to our customers.
This comprehensive approach to our solution implementation process demonstrates our dedication and commitment to ensuring that all solutions work properly and ensures a seamless integration for our customers with minimal disruption to their operations.
It is this proven track record that has made MicroAutomation a knowledge leader in the call center industry. Our extensive technology background gives us the opportunity to be pro-active with our solution implementations and solve problems quickly should they arise.
| 2006 |
Technology Achievement Award of Prince William County. Recognition of Innovative Application of Technology for the FEMA solution in New Orleans
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| 2005 |
Speech Technology Magazine’s Most Innovative Solution Award for Empire Medicare Services deployment
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| 2004 |
Call Center Magazine Editor’s Choice: CallCenter Millennium
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| 2004 |
Technology Achievement Award of Prince William County. Winner of Exceptional Development of Technology for 1-800-Suicide.
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| 2001 and 2002 |
 
Best of Communication Solutions: CallCenter Millennium
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