MicroAutomation Leadership Team

Suresh Gursahaney

Suresh Gursahaney

Founder and Chief Executive Officer

With the guidance of Mr. Gursahaney since 1991, MicroAutomation has become an industry leader in the provision of contact center solutions. Prior to this entrepreneurial move, Mr. Gursahaney spent more than a decade with IBM's Federal Systems Division and Application Solutions Division where he honed his program management and software development skills working on call center products, real-time control systems for an international broadcasting company, and software configuration management applications. While at IBM, he earned several IBM Quality and Outstanding Achievement Awards. In addition, his duties as program architect and design lead for the CallCoordinator and DirectTalk products resulted in five worldwide technology patents for IBM. Mr. Gursahaney received a bachelor's degree in Electrical Engineering and Computer Science from Duke University and an MBA from Carnegie-Mellon University.

Scott Fisher

Scott Fischer

Chief Operating Officer

Mr. Fischer joins MicroAutomation with over 20 years of technology and professional services executive and leadership experience. His background includes 16 years of experience with Accenture, and leading several early-stage and emerging companies in achieving dramatic growth and expansion, as well as leading several strategic M&A transactions. He brings a balanced perspective of delivering superior customer value while maintaining internal operational efficiency. These skills, knowledge and experience are the catalyst in the next phase of MicroAutomation’s strategic growth and business success. He holds a B.S. in Accounting from the University of Maryland.

John Peitler

John Peitler

Vice President, Health and Insurance Solutions

As Vice President, Mr. Peitler has overall Profit and Loss responsibility for MicroAutomation’s Health and Insurance Solutions practice. Mr. Peitler has over 15 years of Information Technology, Telecommunications and Program Management experience, including 6 years as head of MicroAutomation’s Solution Delivery department. Prior to joining MicroAutomation, Mr. Peitler spent seven years managing IT Operations as a Director at International Business Systems, Inc. and five years running his own systems and networking engineering company.

Chad Wright

Chad Wright

Vice President Commercial Practice and Chief Technology Officer

Mr. Wright’s career has resulted in bringing an integrated telephony and sales prospecting tool to market in 2007, and developing a telephony-based recruiting application for a sales consulting firm - earning a patent on the application in March 2003. Mr. Wright's 15 years of software and telephony development experience, knowledge, and expertise contributes to MicroAutomation’s continuing ability to deliver first-class solutions and to constantly improve upon them.

Chris Gray

Chris Gray

Director of Accounting

Chris has extensive expertise in the finance and accounting field. His 12 years of experience have given him opportunities to work in many facets of the discipline, including public accounting and corporate tax. With previous positions at many large organizations, his skill set brings a breadth of knowledge to his position as Director of Accounting for MicroAutomation. Chris is responsible for all the financial and fiscal management aspects of the company’s operations, as well as the Human Resources department. He holds a B.S. in Accounting from East Carolina University.

Andrew Clements

Andrew Clements

Director, Support Services

Andrew brings over 14 years of professional experience over a broad spectrum of technology-based design, development, management and support. He has previously held the roles of Quality Assurance Specialist, Software Developer, and Business Analyst before taking over project management for many of MicroAutomation’s largest customers across our Commercial, Health & Insurance and E911 practices. He currently leads MicroAutomation’s Technical Services and Customer Support organizations, providing systems engineering and managed services Support for essential customer solutions and internal operations. Andrew holds a B.S. in Management Science and Information Technology from Virginia Tech.