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Hung Up On Your Contact Center Or 911 Center Upgrade?

Hung Up On Your Contact Center Or 911 Center Upgrade?

Ensure Effective Optimization With MicroAutomation

Are you pouring money into your contact center or 911 center technology, yet not seeing improvements to your operations? Whether you need to upgrade the technology in your center, migrate to NextGen911, or find a better way to communicate with your customers, we’ll help you leverage your resources for more efficient processes.

At MicroAutomation, we take a vendor-agnostic approach to contact center optimization and next generation technology upgrades. We’ll help you cut costs, streamline your call center operations, and find the right technology fit for your company.

Learn Why To Partner With MicroAutomation »
Learn Why To Partner With MicroAutomation »

What We Do

Contact Center Optimization

We’ll help you improve customer service and customer loyalty through better processes and the right technology for your company.

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Contact Center In The Cloud

Learn how to leverage the most advanced cloud-based contact center solutions to reduce costs and increase productivity.

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Self-Service Solutions

Guide customers to complete transactions with little effort by using personalized self-service across all customer service channels.

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Next Generation 911

We’ll help you keep up with technology advancements in 911 communication by guiding you through a smooth transition to Next Generation 911.

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What We Don't Do ⇨

  • We do not staff call centers.
  • We do not operate a call center for your outsourcing needs.
  • We do not sell or service Private Branch Exchanges (PBXs).

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MicroAutomation delivered a great solution, on time and under tight time constraints. The company's professionals were reliable and lived up to their commitments.

- Elisa Elderbaum, IT Project Manager, Empire Medicare Services

Best Practices In Proactive Customer Engagement

Learn How IVR Maximizes Your Call Center Technology ROI

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Customers We Serve

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